Give families a clear window into care — without more phone calls for your staff.
CareLoop helps agencies share daily updates, medication visibility, visit notes, and Doctor Reports with each client family in one invite-only care space.
Early access pilot note: CareLoop supports communication and coordination. It does not provide clinical judgment, diagnosis, emergency monitoring, or treatment recommendations.
Family portal
What the family sees after each care day.
Daily update posted
Appetite normal · energy low · no new fall reported
Medication visibility
Morning medicine marked taken · refill may be needed this week
Next action
Doctor follow-up Tuesday · family question saved
Fewer check-in calls
Families can see the latest care context.
Cleaner handoffs
Notes, meds, and tasks live in one place.
Better retention
Transparency builds trust.
The problem
Families hire care help, but still feel blind between visits. That anxiety turns into calls, complaints, churn, and trust issues.
The promise
Every family gets a calm, shared care view: what happened, what was taken, what needs attention, and what to bring to the doctor.
The agency ROI
Reduce repetitive status calls, create a premium family experience, and give account managers a clearer record when questions come in.
How it works
A lightweight layer over the care your agency already delivers.
1. Create the client care space
Agency or family creates a private CareLoop for each client.
2. Add meds and routine
Start with the medicines, refill risks, and daily check-in pattern.
3. Invite family and staff
Daughter, son, spouse, aide, or care coordinator sees the same care picture.
4. Use summaries for visits
Doctor-ready reports turn scattered notes into a clear appointment handoff.
Before CareLoop
Status calls pile up because families cannot see the care picture.
Repeated “how was today?” calls and texts.
Care notes scattered between staff, family, paper, and messaging apps.
Doctor visits happen without the full recent context.
After CareLoop
Families get a shared portal with the updates they ask your team for.
Staff posts daily update, medication note, and follow-up items.
Family sees what happened, what is pending, and who is handling next steps.
Doctor Report turns the week into a cleaner appointment handoff.
30-day success metrics
30-day pilot
Start with 10–25 families. Prove value before a full rollout.
Suggested pilot: one care coordinator, a small group of families, daily update reminders, and weekly review of family questions/calls reduced.
Pilot package
✓ 10–25 client families
✓ Family portal setup
✓ Medication + daily update workflow
✓ Doctor Report workflow
✓ Success metrics: family engagement, unanswered status calls, retention signal
Intro pricing target
$8–12 / active family / month
White-label and larger agency pricing can come after the pilot.